RETURNS & EXCHANGES
NO
WORRIES.
We want you to feel confident with every APNATYPE purchase. If something isn’t right, we’re here to help.
EASY PROCESS
Simple and hassle-free
returns & exchanges.
EXCHANGE FOR SIZE
Need a different size?
We’ll help you out.
QUALITY CHECK
Items must be in original
and unused condition.
SUPPORT
Our team is always here
to assist you.
OUR RETURN & EXCHANGE POLICY
We want you to love what you wear. If there is an issue with your order, please review our policy below or contact our support team.
ELIGIBILITY
Request a return or exchange within 15 days of delivery at info@apnatype.in or through our Contact page. Include your order number and reason. For a change-of-mind or size return, the item must be unused, unwashed and have its original tags.
RETURN REASON
We consider size changes, wrong items and damaged or defective products. Please share photographs of a wrong or damaged item where possible. Exchanges depend on stock.
NON-RETURNABLE ITEMS
Items worn, washed or damaged through customer use may not qualify for a discretionary return. This does not limit your rights for a wrong, damaged or defective item. Please wait for our return instructions before sending anything.
REFUND PROCESS
After receipt and inspection, we will tell you the outcome. We aim to initiate an approved Cash on Delivery refund by bank transfer or UPI within 14 business days after inspection; bank or UPI posting time may vary. APNATYPE pays return shipping for a wrong, damaged or defective item. For size or change-of-mind returns, you pay return shipping after we tell you the cost and instructions.
SALE ITEMS
Please check the product page or contact our team to confirm whether sale items are eligible for return or exchange.
HOW TO RETURN OR EXCHANGE
Follow these simple steps to initiate a return or exchange.
RAISE A REQUEST
Contact our support team with your order number and reason.
SEND THE ITEM
Pack the item securely and send it to the provided return address.
QUALITY CHECK
We will inspect the item once we receive it.
REFUND / EXCHANGE
Once approved, we will process your refund or ship the exchange item.
SAME
ATTITUDE.
DIFFERENT
SIZE.
We’re here to make sure
you get the perfect fit.
FREQUENTLY ASKED QUESTIONS
How do I request a return or exchange?
Contact our team with your order number, the item and your reason. We’ll guide you through the next steps.
What items are eligible for return or exchange?
Items should be unused, unwashed, with original tags and in the same condition as received. Contact us to confirm eligibility for your order.
Can I exchange for a different size?
Yes, you can request a size exchange. Availability and eligibility will be confirmed by our team.
How long does the refund take?
After we receive and inspect your return, we’ll confirm the refund and its processing timeline with you.
Do I have to pay for return shipping?
Return shipping arrangements depend on your request. Please contact us before sending an item back.
Can I return a sale item?
Check the product details or contact us to confirm whether the sale item is eligible.
STILL HAVE A QUESTION?
Our support team is here to help you with returns, exchanges or any other queries.